Pricing
All prices are in Australian dollars (AUD). Prices listed on the website, do not include delivery charges. Delivery charges will be automatically calculated in the checkout process based on the delivery option you have chosen. The dimensions, overall weight and number of items in your cart will determine your final total.
All prices are in Australian dollars (AUD). Prices listed on the website, do not include delivery charges. Delivery charges will be automatically calculated in the checkout process based on the delivery option you have chosen. The dimensions, overall weight and number of items in your cart will determine your final total.
Payment Methods
We accept payments by Visa, MasterCard and AfterPay. All information is encrypted using SSL encryption, which prevents unauthorised access to card details.
We accept payments by Visa, MasterCard and AfterPay. All information is encrypted using SSL encryption, which prevents unauthorised access to card details.
Privacy
NOLM is committed to respecting your privacy and the security of your personal information. Once you login, you will receive newsletters with the latest product information and promotions.
If you no longer wish to receive the newsletter, it will contain the necessary information to opt out. We do not disclose your personal information to any entities or individuals.
NOLM is committed to respecting your privacy and the security of your personal information. Once you login, you will receive newsletters with the latest product information and promotions.
If you no longer wish to receive the newsletter, it will contain the necessary information to opt out. We do not disclose your personal information to any entities or individuals.
Return/Exchange Policy
Online orders are checked and packed with care by our team members before being delivered to you. Return or exchange is not eligible unless it’s the damage of product or case by case. If your return is approved, a refund for the product value will be issued as online store credit. Please note that this credit is valid exclusively for purchases made through our website and cannot be redeemed in our physical store. Shipping fees will not be refunded for all return orders.
Online orders are checked and packed with care by our team members before being delivered to you. Return or exchange is not eligible unless it’s the damage of product or case by case. If your return is approved, a refund for the product value will be issued as online store credit. Please note that this credit is valid exclusively for purchases made through our website and cannot be redeemed in our physical store. Shipping fees will not be refunded for all return orders.
Please note that sale items are not eligible for any return or exchange.
Orders are usually processed and shipped within 1-2 business days after the order is placed. You will receive an email including tracking number to track your parcel shortly after shipment is arranged.Delivery charges are calculated at the checkout stage based on the estimated size and weight of your items.
For international orders, we use DHL Express for shipment.
Estimated Delivery Times
AU: 1-2 days ( $10 flat rate )
• Free shipping for orders over $100 AUD (excl. specified items)
INTERNATIONAL: 3-7 days
• Free international shipping for orders over $300 AUD (excl. specified items)
Please send us a message for shipping inquiry if your country is not included in the list at checkout.
Customs and Import Charges
Depending on where you buy from custom or import duties might apply when the shipment reaches its destination country. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.